Overview
Our client is a leading UK-based IT services provider specialising in cyber security, cloud, and managed services. As a privately owned and well-established business, they continue to experience strong year-on-year growth and are recognised for their technical excellence, customer focus, and people-first culture.
Due to continued expansion, they are seeking a Head of Solution/Presales to lead and develop a high-performing Solutions Engineering / Pre-Sales function, supporting a busy and ambitious commercial team.
The Role
This is a senior, client-facing leadership role acting as the technical authority for the sales organisation. You will work closely with sales and senior stakeholders, attending customer meetings, uncovering business challenges, and designing best-fit technical solutions.
You will lead and mentor a team of Solutions Engineers, set standards for technical excellence, and take ownership of pre-sales strategy and execution. The role also involves delivering presentations, workshops, webinars, and client-facing events, helping position the business as a trusted technical adviser.
Reporting directly to the Chief Commercial Officer, this position sits at the centre of the organisation's growth strategy.
Key Responsibilities
* Lead, mentor, and develop the Solutions Engineering team, providing strategic direction and day-to-day management
* Deliver high-quality technical pre-sales services to new and existing customers
* Act as a trusted technical adviser throughout the sales lifecycle
* Support sales teams with technical expertise during meetings, discovery sessions, and opportunity qualification
* Deliver product demonstrations, presentations, webinars, and client workshops
* Design and deliver Proofs of Concept (POCs) and tailored demonstrations
* Analyse competitive solutions and recommend the most suitable technical approach
* Take a leading role in solution architecture, proposals, scopes of work, and tender responses
Skills and Experience
Essential
* Proven experience as a Senior Pre-Sales Engineer, Solutions Architect, or similar role
* Background working within an IT MSP or VAR environment
* Broad technical knowledge across IT infrastructure, cloud, and security
* Strong customer-facing and stakeholder-engagement skills
* Confident presenter able to communicate complex technical concepts clearly
* Experience producing proposals, tenders, and customer-facing documentation
* Full UK driving licence and willingness to travel
* UK-based with the right to work
Desirable
* Previous experience leading or managing a technical or pre-sales team
* Experience or certifications across Microsoft 365, Azure, VMware, Cisco, Fortinet, Sophos, N-Able, Mimecast, or Barracuda
* Experience delivering webinars, workshops, or public-facing technical presentations
* Strong commercial awareness and relationship-building skills
Package and Benefits
* Up to £90,000 basic with bonus's
* 25+ days' holiday plus bank holidays
* Flexible / hybrid working
* Private medical cover and health cash plan
* Pension scheme
* Cycle to work and electric vehicle schemes
* Paid charity day
* On-site parking
Set2Recruit are acting as an employment agency in relation to this vacancy
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