Role: Retail Sales Manager Location: Colne Salary: £29,000 - £30,500pa Hours: 40 hours per week, working 5 days out of 7 Holidays: 30 days Are you a natural leader with a passion for retail and exceptional customer service? Our client, a leading retail destination based in Colne are on the look out for a talented, dynamic and results driven Retail Sales Manager to lead their sales team in various departments. As a Retail Sales Manager you'll have the opportunity to showcase your expertise by leading a team, driving sales and ensuring an unforgettable shopping experience for their customers. This is also an ideal opportunity for someone looking to take a step up from an Assistant Manager/ Leader position. Key responsibilities as Retail Sales Manager : Lead and Motivate the Sales Team: Set Clear Goals: Clearly define the sales targets and individual objectives for each team member. Foster a Positive Environment: Encourage teamwork, recognise achievements, and celebrate successes to keep morale high. Lead by Example: Demonstrate the behaviours and work ethic you expect from your team. Be present, engaged, and supportive. Monitor Sales Performance and Implement Strategies: Track Key Metrics: Regularly monitor sales data, including daily, weekly, and monthly sales figures, conversion rates, and customer feedback. Analyse Data: Use data analytics to identify trends, pinpoint areas of improvement, and understand customer buying habits. Adjust Strategies: Based on your analysis, refine sales strategies to focus on high-performing products or areas, and address any underperforming segments. Regular Feedback: Provide your team with constructive feedback on their performance, highlighting areas of success and opportunities for improvement. Ensure Outstanding Customer Service: Customer Issue Resolution: Establish a process for quickly addressing and resolving customer complaints or issues. Empower your team to make decisions that prioritise customer satisfaction Key Responsibilities for the role: Proven experience of retail sales management. A results-driven attitude with the ability to achieve and exceed sales targets. Excellent organisational skills with the capacity to handle multiple priorities. Strong leadership capabilities and effective team management skills. Exceptional customer service skills and the ability to build positive relationships. Strong analytical thinking and problem-solving abilities. A proactive, flexible approach suited to a dynamic, fast-paced retail environment. What our Client offers: Salary of £29,000-£30,500pa Hours - 40 hours per week, working 5 days out of 7 Holidays - 30 days Company Pension Long Service Awards Store Discount Free Parking Subsidised Meals Learning & Development Training If you have a passion for retail and are looking for your next career move, apply today ! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.