Overview
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
Responsibilities
* Support the Store Manager to lead, coach and develop the team of Sales Associates to achieve all sales, customer service and operational targets.
* Provide inspirational, authentic and personalized customer service.
* Collaborate with the Store Manager to drive performance, coaching, and development of staff.
* Contribute to retail operations including inventory management and cash reconciliation.
* Ensure adherence to company policies and standards in a fast-paced retail environment.
* Assist with scheduling to cover retail hours including days, nights, weekends and special events.
* Utilize retail point-of-sale software and basic Microsoft Office applications as part of daily duties.
Qualifications
* Proven retail experience, preferably within cosmetics.
* Ability to provide inspirational, authentic and personalized customer service.
* Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
* Retail operations experience including inventory management and cash reconciliation.
* Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
* Previous experience with retail point-of-sale software.
* Proficient in Microsoft Office.
* Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Note: This description relates to the Assistant Store Manager role at The Estée Lauder Companies Inc. and does not reflect other postings or listings.
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