Mama Shelter London | 437 Hackney Rd, London E2 9DY, UK
Joinus at Accor,wherelife pulseswithpassion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.
Job Description
Prepare and serve alcoholic and non-alcoholic beverages to guests in accordance with standardized recipes and presentation guidelines
Engage with guests professionally, taking orders and offering recommendations based on preferences
Monitor guest alcohol consumption and comply with responsible service protocols
Maintain cleanliness and organization of the bar, including glassware, tools, and workstations
Manage inventory levels, restock supplies, and report shortages or maintenance needs
Process transactions accurately using POS systems and handle cash/card payments
Ensure compliance with all health, safety, and licensing regulations
Collaborate with service staff to ensure seamless delivery of food and beverage orders
Qualifications
Proven experience as a bartender in a high-volume or upscale establishment
Strong knowledge of classic and contemporary cocktails, wine, and spirits
Certification in responsible alcohol service (e.g., TIPS, ServSafe Alcohol) preferred
Excellent interpersonal and communication skills
Ability to multitask and remain composed under pressure
High attention to detail and commitment to cleanliness
Flexibility to work evenings, weekends, and holidays
Additional Information
What’s in it for you…
* A competitive salary and extra benefits package
* A health cash plan to claim money back and get access to lots of ways to support your physical wellbeing.
* Enjoy a free night at Mama London and a meal for two in completion of probationary period.
* Goes without saying, but we’ll feed you during your shift.
* Excellent discounts across the Accor and Mama Hotels family for you and your nearest and dearest.
* Training to get you settled into your role, and development that will help you thrive at work.
* Regular team get togethers, bi-annual parties – Mama knows how to have a good time!
If you are keen to discuss the details further, please apply today.
Important to know…
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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