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Claims adjuster

Glasgow (Glasgow City)
Permanent
Pertemps It
Posted: 13 June
Offer description

Claims Adjuster | Global Markets | Hybrid Working | Glasgow- Based | Up to £30k

Are you an experienced Claims Handler or Claims Adjuster with end-to-end claims experience? Ready to take the next step in your career within a major global insurer?

Our client, a leading international insurance organisation is seeking a skilled Claims Adjuster to join its Global Markets team. This is a fantastic opportunity to work across multiple lines of business while enjoying a strong benefits package, career development, and a collaborative working environment.

In this role, you will manage a portfolio of complex and varied claims. You’ll be responsible for:

1. Full lifecycle claims handling including coverage analysis, investigation, and evaluation of policy liability, legal liability, and quantum
2. Working across Marine, Aviation, Property, or Casualty Claims (experience in any of these is beneficial, but not required)
3. Delivering service excellence to clients, brokers, and internal stakeholders

Key Responsibilities

4. Negotiate and settle claims efficiently and fairly
5. Manage your own caseload, ensuring timeliness, accuracy, and cost control
6. Collaborate with a range of professionals including policyholders, brokers, loss adjusters, solicitors, and third parties
7. Support and work closely with third-party service providers to maintain service standards
8. Represent the company at internal and external meetings, including with brokers and key clients
9. Contribute to key client relationship management through responsive and professional communication
10. Assist senior adjusters, managers, and underwriters with ad hoc projects and team support

What We’re Looking For

11. Previous claims handling experience, ideally in complex or commercial lines
12. Experience in Marine, Aviation, Property, or Casualty Claims is a plus
13. Strong customer service skills and professional communication (written and verbal)
14. Progress toward or completion of professional qualifications (e.g. ACII) is preferred
15. A proactive team player who can also manage an independent caseload

What’s on Offer

16. Competitive salary and pension scheme
17. 25 days annual leave, plus the option to buy 5 additional days
18. Private medical insurance, life assurance, and employee share plan
19. Subsidised gym membership
20. Access to learning & development programs and career progression

Company Culture

The organisation values diversity, inclusion, and professional growth. They provide an inclusive workplace where colleagues are empowered to thrive and supported to bring their best to work every day. Reasonable adjustments can be made throughout the recruitment process for candidates with disabilities or long-term conditions.

If you're ready to apply your claims expertise in a high-impact, global role, we'd love to hear from you!

Pertemps acts as both an employment business and an employment agency.

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