Planner/Scheduler
Hebburn
Full time, permanent
Competitive salary plus benefits
Join Jet Aire as a Planning & Scheduling Pro: Drive efficiency by managing reactive and preplanned workstreams, ensuring seamless support and exceptional service delivery
About the role:
* Effectively utilise available resources to handle reactive works, preplanned tasks, and adhoc requests, ensuring maximum efficiency and full resource utilization across all workstreams.
* Be proactive in the planning and preplanning of work to ensure there is no unproductive time.
* Review outstanding works orders with a view to 'shelving' jobs and creating a work stack to be delivered during offpeak period.
* Adhere to client processes in delivering agreed service level agreements, while also working efficiently and effectively with the commercial impact of your actions always in mind.
* Screen incoming works orders from the client to ensure they contain all the relevant and accurate details before forwarding to the appropriate operational unit(s).
* Be part of an on call rota.
About you:
1. Ability to thrive in a fastpaced environment is essential.
2. Experience in delivering excellent customer service to frontline customers is desirable
3. Previous experience in planning and scheduling roles is advantageous.
4. Pos...