Director of Professional Services
Home Based
UK / Germany / Business Oriented Solutions / PLM / ERP / PIM / Supply Chain
£100,000 - £1200,000 base
An exciting opportunity for professional services leader, in the role you will be leading, coaching and managing the software implementation teams and projects. The role is a key part in business and project management processes and procedures.
Your main responsibilities in the role will be:
* Providing industry related expertise to internal teams and implementation partners, as well as prospective customers
* Coach, direct and oversee implementation teams and projects
* Review implementation scope, execution plan and deliverable schedules in collaboration with other senior management
* Proactively manage resource allocation
* Monitor and proactively escalate project and business deviation to key stakeholders
* Manage development dependencies and critical path for resolution, track implementation milestones and quality of deliverables
To be successful you will likely have:
* Excellent client facing skills
* Strong interpersonal skills and strong written and oral communication skills
* Excellent verbal and written communication skills
* Solid experience in enterprise systems implementation
* Familiar with software application implementation processes, preferably with thorough knowledge in Agile
* 15+ years solid work experience...