Despatch Responsibilities
* Will be responsible for managing the labour cost within the Despatch area.
* Ensure that Supervisors are fully aware of product labelling requirements before commencing production.
* Ensure that work is carried out as per documented systems and company procedures in a hygienic manner.
* Manage the logistics of some customers
* Ensure that Health and Safety regulations are followed.
* Ensure proper stock rotation of frozen and chilled products.
* Liaise with the other departments such as Kitchen, Highcare and Engineering, etc., as and when required.
* Keep the Operations Manager abreast of any operational problems.
* Report daily production records to the Operations Manager.
* Carry out any other reasonable work that superior officers ask for to ensure the smooth functioning of the department or the company.
* Ensure that adequate training is carried out by Supervisors and maintain all relevant records.
Sales Responsibilities
* Managing the retail and Online shop and staff.
* Draft weekly work rota for the retail shop staff.
* Setting up promotions with retail and franchise during festive periods..
* Seek opportunities to increase sales for the company.
* Managing orders from Independent Franchises and inputting the data into the Dynamics systems.
* Manage customers' expectations for individual, franchises, supermarkets and other accounts
* Managing payments from all the customers (franchises & independent retailers).
* Managing e-commerce, setting up new products, prices, and promotions.
* Working closely with NPD and the technical team for submitting samples.
* Managing the DPD account, IPP and Chep UK account.
* Directly supervises and coordinates the activities of sales and related retailers' workers.
Requirement
* Should have experience in a similar role or in a factory environment.
* Should have a good command of English.
* Sound understanding of documented policies and procedures
* Thorough understanding of company products
* Working knowledge of Food and Hygiene polices
* Knowledge of Health and Safety procedures
* Ability to work as part of a team and to work on own initiative
* Should have worked with Bombay Halwa Ltd for at least 1 year
Job Type: Full-time
Pay: From £35,000.00 per year
Benefits:
* Company pension
Work Location: In person