Job Description
Join agrowing organisationwhere you'll lead a passionate team and be part of an innovative company on the rise!
Service & Technical Coordinator
Andover, Hampshire
* Full-time, Permanent
* £ 26,000 to £30,000 per annumDOE
* 40 hrs per week - 8.30am - 5pm, Monday to Friday
* The role is listed as office-based; however, hybrid working may be considered for the right candidate.
About the Role
We are looking for a proactive and organisedCustomer Service and Technical Coordinatorto join our dynamic and growing team.
This role is central to delivering a professional customer experience while supporting the day-to-day operations of our Service Department.
You will work closely with customers, suppliers, engineers, and the Service Manager to manage warranty enquiries, coordinate service jobs, troubleshoot issues remotely, and assist with spare parts and inventory tasks. The role blends customer service, technical problem-solving, and service administration. Ideal for someone who enjoys variety and responsibility.
Experience in the catering equipment, engineering, or service sectoris an advantage, but we welcome applicants with strong transferable skills.
Key Responsibilities
1. Handle warranty enquiries (both internal and external), logging and tracking cases through to completion.
2. Provide soft servicingand remote ...