Overview
Are you an up and coming HR professional wanting to start or progress your career in HR? Are you a master in customer service, attention to detail and ready to elevate to the next level? Read on. Portfolio is exclusively representing one of the UK's market leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for HR Graduates or People managers to join a vibrant, award-winning, fast growing organisation, dealing with Business owners and their HR needs. The client is a fun, lively, fast-paced consultancy company offering excellent exposure and progression. The role involves calls and emails with clients advising and consulting on their documentation, and creating them from scratch when needed, so up-to-date knowledge of current legislation in Employment Law and HR is required. We are also looking to speak to people who have managed teams and been involved in HR issues such as RTWs, disciplinaries, absence reviews, etc. If you have the relevant knowledge or experience, please apply and we will be in touch.
Job purpose and overview
We are looking for a dynamic, motivated, high performing HR professional to work with Croner clients to provide documentation support. The HR Office Documentation Consultant is responsible for providing support to our clients, creating new and amending existing contracts and policies. The role will be office based at the Hinckley office.
Responsibilities
* Respond to client requests in line with company SLA
* Create the employment documentation or critique the clients own documentation to meet their needs, in accordance with Croners policies and procedures
* Provide HR support for clients in a timely, efficient and comprehensive manner
* Liaise with clients via phone and email and deal with queries as appropriate
* Ensure deadlines and targets are met
* Attend team meetings, as required
* Record work utilising the systems in place
What you bring to the team
* Experience of working in employment law and/or human resources role
* Ideally degree level and CIPD qualified
* Thorough knowledge of employment practices
* Professional approach
* Confident manner facing clients and on the phone
* Ability to work under pressure
* Organisational and time management skills
* Excellent attention to detail
* Willingness to travel
Benefits
* 25 days holiday a year increasing with length of service
* Six monthly salary increase based on achieving set KPIs
* Career progression – if you want it, its there for you
* Regular training delivered by HR experts in their field
* Profit share bonus if targets are met each year
* An extra day off on your birthday
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