Health & Social Care Officer Salary: £15.66 per hour Location: Nottingham (Hybrid) Client: Nottingham City Council Hours: Full time (37 hours per week) Contract Type: Temporary About the Role: As a Health and Social Care Officer (HSCO), you will play a vital role in supporting vulnerable adults across Nottingham. You’ll act as the first point of contact for citizens and professionals, helping to assess needs, manage risks, and guide individuals toward the most appropriate services. This is a dynamic, fast-paced role that requires strong communication and triage skills, often dealing with complex and unpredictable situations. Key Responsibilities Act as the first point of contact for Adult Social Care referrals via telephone and online. Triage and assess incoming referrals to identify needs, manage risks, and ensure safe, appropriate decision-making. Provide accurate information and advice to citizens and professionals. Support individuals and organisations to access the most suitable services and support networks. Coordinate referrals efficiently and effectively to ensure timely responses for vulnerable adults. Maintain accurate records of calls, referrals, and assessments using internal systems.Experience & Knowledge Sound understanding of Adult Social Care services and pathways. Experience working with vulnerable adults or in a frontline support role (desirable). Familiarity with telephone triage or support...