Join to apply for the Team Leader role at The Real Estate Bd dot net.
Our client is seeking an experienced Team Leader to manage Sales Support Specialists.
Responsibilities:
* Lead and develop a team of Credit Control and Sales Support Specialists to deliver excellent service and meet departmental goals.
* Respond to customer and retailer inquiries with timely and accurate information, completing all relevant transactions, especially in finance activities.
* Ensure compliance with regulatory requirements and industry standards through daily actions.
* Build efficient, scalable processes and support training to facilitate frictionless business transactions and growth.
Requirements:
* Minimum 12 months experience managing teams.
* Experience in Financial Services Contact Centre environments.
* Empathetic and developmental leadership style.
* Experience in fast-paced, sales-driven environments.
Additional Details:
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management
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