Main area Surgery Grade Band 3 Contract Fixed term: 2 years (2 year contract) Hours
* Full time
* Part time
37.5 hours per week (37.5 OR 2 x 18.75 hours) Job ref 245-ADM3SEC-09-25
Employer Tameside and Glossop Integrated Care NHS Foundation Trust
Employer type NHS
Site Tameside General Hospital
Town Ashton-under-Lyne
Salary £24,937 - £26,598 Pro-rata per annum
Salary period Yearly
Closing 07/10/2025 23:59
Support Secretary/Typist
Band 3
Job overview
Support Secretary/Typist - Band 3
1 x 37.5 hours or 2 x 18.75 hours
Plus 1 x 18.75 hours
2 years fixed term
Please state in your supporting information which hours you would prefer
Are you currently working in the NHS or similar environment and have fantastic administration and typing skills? A great multitasker? A good eye for detail?
Would you like to be part of a supportive team who work together to help our patients?
You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.
We have an exciting opportunity for a highly motivated, enthusiastic individual to join our secretarial and admin team. The post holder will provide an excellent administrative service to enable the delivery of an effective, efficient and timely service to our patients and their families.
If you enjoy communicating with people, are a good team player with excellent oral and written communication skills, and have a willingness to contribute to positive team working, we would love to hear from you!
Main duties of the job
This post holder to be responsible for the typing, transcribing and checking of clinical correspondence and documents relating to patient pathways via the use of audio digital dictation. Responsible for producing letters within the agreed time frame ensuring quality and accuracy is maintained at all times. Manage the patient’s pathway by responding to queries and requests in clinical correspondence. Communicating these actions via the use of the IT solutions provided to communicate with the Consultant Secretaries and Waiting List Coordinators. The role and duties must be carried out in line with all national and local targets and achieve all KPI’s.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
* Compassion
* Accountability
* Respect
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. We would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ and Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person specification
Education Qualifications
* Educated to GCSE C/4 English/Maths level or equivalent
* RSA3 or equivalent
* AMSPAR or equivalent
Experience
* Previous experience of audio typing and/or voice recognition transcribing
* Experience as a medical secretary
* Experience of dealing with members of the public
* Working as part of a team
* Experience of working directly with Medical staff
* Experience of working to national standards and guidelines
* Experience working in an acute hospital setting
Skills and Knowledge
* Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
* Appreciate the needs of patients, carers and healthcare staff
* Able to react to unpredictable issues; reprioritising own workload
* Good keyboard skills for regular use of computer systems/IT Skills
* Competent in the use of Microsoft Office
* Familiarity with waiting list administrative procedures and policy issues
* Knowledge of the requirements of the referral to treatment (RTT) standards
* Knowledge of Lorenzo & ORMIS (or equivalent)
* Understanding of medical terminology
* Competent use of Lorenzo Patient Administration System or similar and ORMIS
* Competent in the use of a digital dictation system
* Knowledge of Caldicott guidelines and Data Protection
New colleagues can look forward to a warm welcome here at Tameside & Glossop Integrated Care NHS Foundation Trust.
For our agenda for change staff, we offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute. These terms and conditions are not applicable for Non-Executive positions.
Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies.
At Tameside and Glossop Integrated Care NHS Foundation Trust, we welcome applications from all candidates.
At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.
To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.
Use of Artificial Intelligence (AI) when writing job applications: When one has decided to use the help of AI in writing job application, please note that it is essential to personalise the information, especially in the supporting statement segment of application. AI-generated content does not fully grasp the context and requirements of the job one applies to thus producing inaccurate and misleading statements. Full reliance on AI to write application can hinder chances of success at early stage of selection process as it cannot solely showcase how one’s knowledge, experience and skills meet job requirements. It is important that to give personal touch to supporting statement and strike the balance to avoid it sounding robotic.
We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this.
Ordinarily, we accept online job applications only, however, as a part of reasonable adjustments, to meet different needs and requirements and ensure that applicants are able to give their best throughout the recruitment process, consideration will be given to a paper-based application, if requested. Please enquire with recruitment@tgh.nhs.uk or pick up an application template in person from our office.
Further details regarding the post can be obtained by contacting a Recruiting Manager as per contact details below.
How do you hear back from us?
We communicate via our trac.system account (@recruit.trac.jobs), please ensure that you regularly check your emails including junk/spam inbox, as your email provider’s security settings may not recognise the sender as safe.
The Trust is committed to making a difference to the environment. Our "Save Planet Tameside & Glossop" strategy means that we work towards protecting our natural environment and "green" workplace practices at all times.
Employer certification / accreditation badges
Application numbers
The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Name Suzanne McKee
Job title Booking, Scheduling & Administration Team Manager
Email suzanne.mckee@tgh.nhs.uk
Telephone 0161 922 5503
Additional information
If you require any further information or for an informal chat please contact Suzanne McKee 0161 922 5503 or Allison Mohan 0161 922 6907
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