Job Title: Shift Supervisor/Manager
Company: Wings And Beer Co.
Location: Cannon Street, Preston
Type: Full-Time
About Us: Wings And Beer Co. is a vibrant and dynamic sports bar and restaurant that caters to sports enthusiasts and food lovers alike. We pride ourselves on delivering exceptional customer experiences, offering a wide range of delicious food, drinks, and live sports entertainment. As we continue to grow, we are looking for a dedicated and enthusiastic Duty Manager to join our team and help us maintain our reputation for excellence.
Job Summary: As the Duty Manager of a sports bar and food lead business, you will play a key role in ensuring the smooth and efficient operation of our establishment. You will be responsible for overseeing the daily operations of the sports bar and restaurant, including staff management, customer service, inventory control, and maintaining a high level of food quality and presentation. Your passion for sports, food, and excellent service will be pivotal in creating a welcoming and enjoyable atmosphere for our patrons.
Key Responsibilities:
* Supervise and lead a team of servers, bartenders, and kitchen staff.
* Ensure exceptional customer service by training, motivating, and coaching staff.
* Oversee daily business operations, including opening and closing procedures.
* Monitor inventory levels and order supplies as needed to maintain stock levels.
* Ensure compliance with health and safety regulations and food handling standards.
* Collaborate with the kitchen team to maintain food quality, portion control, and presentation.
* Handle customer inquiries, concerns, and feedback with professionalism and promptness.
* Manage reservations, private events, and special promotions.
* Implement and enforce company policies and procedures.
* Maintain a clean and organized work environment.
Qualifications:
* Previous experience in a supervisory or management role within the food and beverage industry.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Proficient in food safety and health regulations.
* Passion for sports and a genuine interest in customer satisfaction.
* Ability to work flexible hours, including evenings, weekends, and holidays.
* Proactive problem-solving skills and a positive attitude.
* Knowledge of POS systems and restaurant management software is a plus.
Benefits:
* Competitive salary and performance-based bonuses.
* Opportunities for career advancement.
* Employee discounts on food and beverages.
* Friendly and collaborative work environment.
* Training and development programs.
How to Apply: If you are a sports enthusiast with a passion for delivering exceptional customer experiences and have the skills and qualifications to excel in this role, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the Duty Manager position at
Wings And Beer Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.
Job Types: Permanent, Part-time
Pay: £13.00-£14.00 per hour
Benefits:
* Discounted or free food
* Employee discount
* Flexitime
Experience:
* Bar management: 1 year (preferred)
* Management: 1 year (preferred)
* Supervising: 1 year (required)
* Hospitality: 2 years (required)
* Customer service: 3 years (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person