SaaS | Customer Experience | Project Management
Permanent | Remote/Hybrid | £45,000 + Benefits- 12 month contract
Our client, a rapidly scaling technology business within the digital healthcare space, is seeking an experienced Onboarding Success Manager to join their growing team. This organisation is known for developing intelligent, cloud-based software that transforms how healthcare practices operate - enhancing efficiency, improving patient journeys, and supporting clinical decision-making through automation and AI-powered tools.
This is an exciting opportunity to join a forward-thinking company that values innovation, collaboration, and customer success. With a strong focus on culture and continuous improvement, they offer a supportive environment where your ideas and impact will genuinely shape the customer experience.
As an Onboarding Success Manager, you will take ownership of the full onboarding lifecycle for new customers - guiding them from the point of sale through to successful adoption of the platform.
You'll act as the main point of contact during onboarding, leading communication, coordinating internal teams, and ensuring every customer receives a smooth, structured, and positive start to their journey.
This role requires someone highly organised, customer-focused, and confident managing multiple projects simultaneously.
Why Apply?
* Join an innovative, people-focused tech company
* High impact role shaping the customer experience
* Excellent culture, supportive team, real progression opportunities
Apply now for immediate consideration!
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We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.