Administrator
Farnborough
£28,000 – £32,000 per annum (dependent on experience)
Full time, Permanent
Monday to Friday 9am – 5:30pm
My client is seeking a full-time, permanent Administrator to join their busy, thriving property business. Great platform for candidates with a solid understanding of Airbnb’s or short-term letting properties.
The ideal candidate will have used the CRM system Guesty or similar, you will be at the forefront of a new division for this company.
Duties and responsibilities
* Manage day-to-day administration of short-term rental properties, including Airbnb listings
* Handle guest enquiries, bookings, and reservations in a timely and professional manner
* Coordinate check-ins and check-outs, ensuring a smooth guest experience
* Maintain and update property listings, pricing, and availability across platforms
* Liaise with cleaners, maintenance teams, and contractors to ensure properties are guest ready
* Monitor calendars and optimise occupancy rates where possible
* Respond to guest queries and resolve issues efficiently during staysProcess payments, deposits, and booking confirmations
* Ensure properties comply with relevant regulations and company standards
* Maintain accurate records, reports and documentation related to bookings and property performance
Skills
* Experience working within Airbnbs or short-term lettings.
* Knowledge or use of a CRM letting related property system (Guesty a bonus)
* Good communication skills, both verbal and written along with professional telephone manner
* An individual who is reliable and dependable and can operate confidentially with client matters
* A quick learner, who is confident to ask questions and work as part of a small team.
* Proficiency in Microsoft Office suite
Benefits
* Free staff parking
* 20 days leave plus bank holidays
#J-18808-Ljbffr