Overview
We are looking for an enthusiastic and committed individual to be part of a small team in an innovative Independent Living House providing advice on equipment and digital solutions for day to day living. We are looking for someone with a keen interest in technology with a willingness to improve knowledge.
What is involved?
You would be part of the Equipment Advice Service who are a small team based in the Independent Living House, Spennymoor.
You will provide information and advice to people with regard to purchasing/hiring equipment, including digital solutions, which enables independence and quality of life. This could be provided by visiting the Independent Living House, email or telephone.
Please contact Daniella McCluskey via email at daniella.mccluskey@durham.gov.uk for an informal discussion about the role.
What will I need?
* You will need a minimum of 5 GCSEs including English Language (904/A-C grades) or equivalent relevant qualification.
* Experience working with people either in a customer focussed environment or in a caring role (work can be in a voluntary or paid capacity) is needed, also of working within a team and working with people with a disability.
* You will have a logical and practical approach to problem solving, with effective communication skills, good interpersonal skills, a proactive approach and good digital skills.
* Please refer to the attached Person Specification for the full criteria.
* If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
Interviews
Interviews are expected to be held on Friday 7 November. We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
Our offer to you
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.
Rewards and benefits are subject to individual terms and conditions.
Equality, Diversity, and Inclusion
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
How to apply
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website. If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email recruitmentAHS@durham.gov.uk. All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
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