Salary: £29,000 - 52,000 per year Requirements: Approx 1 year experience in a 1st Line / Service Desk role Strong troubleshooting mindset and customer service skills Experience with laptop builds and user administration Genuine interest in infrastructure, networking, and cyber security Eagerness to learn and progress technically Responsibilities: Managing and resolving IT support tickets (2nd line level exposure) Handling password resets, account administration, and access controls Laptop and desktop builds, imaging, and deployments Supporting Microsoft 365 and core business systems Assisting with network support and troubleshooting Supporting hardware, software, and peripheral issues Contributing to cyber security best practices and security monitoring Escalating and working alongside senior infrastructure engineers Technologies: Hardware Support Microsoft 365 Network Security Office 365 DevOps More: We are excited to offer a fantastic opportunity for a Junior Infrastructure Engineer. This predominantly office-based role provides hands-on exposure to core IT operations, focusing on networking and cyber security within a supportive and growth-oriented environment. Our team values growth and development, making this an ideal position for someone looking to advance their career in infrastructure engineering. last updated 9 week of 2026