Helpdesk and Systems Engineer, Marlborough
Client:
Marlborough College
Location:
Marlborough, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
f8e2ae3e3149
Job Views:
3
Posted:
17.05.2025
Expiry Date:
01.07.2025
Job Description:
Hours of Work: 37.5 hours per week, full year, on-site core hours 8.00am to 6.00pm, Monday to Friday (weekends and evenings required on standby and call out rota)
Salary: Competitive based on experience, with benefits including 25 days holiday, pension (defined contribution scheme) and staff discounts.
Marlborough College has an exciting opportunity for a skilled and motivated Helpdesk and Systems Engineer to join our IT team. Reporting to the Director of IT, this hands-on role plays a key part in delivering high-quality technical support across the College while also contributing to strategic infrastructure improvement projects.
The successful candidate will be a confident problem-solver with strong communication skills, who can manage day-to-day helpdesk operations and also lead on systems improvements across cloud, network, and security platforms. You’ll be instrumental in modernising our infrastructure, improving cybersecurity, and supporting key projects in areas such as Microsoft 365, Azure, Intune, CCTV, and mobile device management (MDM).
This role also involves mentoring and providing technical leadership to the IT Support Specialist and supporting end-users through training and documentation.
The ideal candidate will have:
* Experience managing enterprise-level platforms such as Microsoft 365, Azure, and Active Directory
* Strong knowledge of networking, cybersecurity, and virtual infrastructure (e.g. Hyper-V or VMware)
* Excellent customer service skills, with a proactive and solutions-driven approach
* Relevant certifications (e.g. CCNA, CompTIA, Microsoft) and a degree in IT or related discipline
* Experience working with MDM platforms such as Microsoft Intune and JAMF
This is a fantastic opportunity for an engineer looking to combine technical responsibility with strategic development in a collaborative and forward-thinking educational environment.
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