Do you have previous experience in delivering great customer service? Do you thrive in fast paced environments and work well within a team? We are currently recruiting a temporary staffing coordinator to join our Temporary Staffing Team. This is a fantastic opportunity for someone who has an interest in HR functions to join a well‑established team and provide support across all clinical and non‑clinical functions within the Bristol Hospital Group.
This role would involve shift work and working across a 7‑day week between the hours of 06:30 – 20:00. You would also be required to work bank holidays and 1–2 weekends a month.
Your day to day duties will include but not be limited to:
* Being a first point of contact to temporary workers, hiring managers, matrons, department heads and divisional Heads of Nursing across the Trust via telephone and email, across both Trusts within the Bristol Hospital Group.
* Managing the service inboxes on a rotational basis, providing a prompt and professional response to bank workers and stakeholders.
* Maintaining a strong communication channel with various wards and departments throughout the Trust.
* Maintaining a relationship with agencies – liaising with them daily to allocate unfilled bank duties as required.
The Ideal Candidate Will
* Have strong communication skills and the ability to confidently communicate to key stakeholders.
* Have previous call centre experience (advantageous).
* Ideally have previous experience working in an NHS setting, although this is not essential.
* Have a flexible working approach.
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award‑winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti‑discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
For further details or informal visits, contact:
Name: Claire Ansell
Job title: Temporary Staffing Team Leader
Email address: Claire.Ansell@nbt.nhs.uk
Telephone number: 0117 41 46663
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Human Resources
Industries
* Hospitals and Health Care
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