Job Title: Catering Duty Manager
Reporting to: Head of Catering
Are you ready to be part of and lead a dynamic catering team to new heights? As our Catering Duty Manager, you will play a pivotal role in ensuring the seamless operation of our catering department. Your main focus will be ensuring top-notch service in the club kiosks and public bars during match days and events.
Work closely with the Head of Catering and Duty Managers to prep stadium kiosks for match day service.
Ensure all catering areas are well-stocked before matches and events to maximise sales.
Showcase your versatility by working in various front-of-house areas, supporting the team wherever needed to ensure efficiency and productivity.
Gather valuable feedback from customers after each function and collaborate with relevant departments to drive continuous improvement in our catering business.
Manage and address any performance issues or shortcomings of front-of-house staff in collaboration with the Head of Catering, promoting a positive and professional work environment.
Take responsibility for stock management during matches and events, adhering to established procedures and ensuring accuracy and accountability.
Maintain clean and compliant catering areas, upholding our strict Health and Safety standards.
Flexibility is key be prepared to adapt to varying shift patterns based on the needs of our catering business, including the ability to work longer shifts at short notice.
Passionate about delivering outstanding customer service and creating memorable experiences.
Exemplify the values of Colchester United Catering Department and serve as an ambassador for our brand.
Hours of Work: 40 hours per week