Description About The Job Were looking for a Head of Resort Safety to join our team at our Bognor resort! Responsible for the safety and security of all our Guests and Team Members within the Butlins resort and leading a team to manage a 24/7 operation. Always focused on giving our guests an amazing experience every time, we are looking for someone who is able to role model and coach effective problem resolution to the highest level and who is able to diffuse conflict situations in a professional and effective manner. Implementing safety protocols, risk assessments, and coordinating emergency response plans as well as conducting drills and exercises to test effectiveness of these plans is all part of the role. Strong communicating skills will be required to collaborate and liaise with external agencies, local law enforcement, fire departments, and other authorities to ensure effective coordination during any emergency situations. Ensuring that all legal & safety requirements are adhered to in the scheduling of team and external agency rostering and supporting the effective delivery and operation of licenced venues, cash handling/transportation and ratios of guests and team must be met, as well as the ability to manage budgets, including payroll and inventory. Managing a successful team, a passion for leading by example and inspiring others to deliver experiences that truly delight our guests is non-negotiable and youll thrive from ensuring your teams fulfilment at work. Regular 121s and PDP discussions will not only support team development and therefore careers with Butlins but will also hold the team accountable for their objectives. As with all roles at Butlins, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. About You We are looking for a passionate leader with exceptional knowledge and solid experience in security procedures and protocols. As well as techniques for de-escalating conflicts, managing difficult situations, and resolving disputes calmly and professionally. You will need to be able to set strategic direction for your team whilst also being happy to be involved in the day-to-day operations, working closely alongside your teams to manage any challenges that arise. An understanding of relevant laws and regulations related to the security industry, including the rights and responsibilities of security team members. You should have excellent communication skills and be confident engaging with teams at all levels. You should also have a curious mindset and not be afraid to challenge the status quo. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins!