Head of Quality
Days - Monday - Friday (9am-5pm)
£57,000 - £61,000
Overview
This role is responsible for leading the transformation from compliance-driven quality practices to a capability-led culture. The focus is on prevention, process improvement, and embedding quality into product and process design while ensuring adherence to regulatory and customer requirements.
Key Responsibilities
Drive the transition to a proactive, capability-focused quality culture
Develop and implement quality strategies centered on prevention and continuous improvement
Define, monitor, and analyze quality KPIs to measure capability, trends, and external performance
Collaborate with operations, engineering, and R&D to integrate quality into design and processes
Manage inspection plans aligned with regulatory and product specifications
Oversee complaints handling, concessions, and non-conformance resolution
Facilitate root cause analysis, corrective/preventive actions, and quality improvement initiatives
Coach and train teams on best practices, Lean Six Sigma, and quality techniques
Support Operational Excellence initiatives to enhance process efficiency and compliance
Skills & Experience
Degree in Engineering or Chemistry
Lean Six Sigma Black Belt; expert in SPC, FMEA, and process improvement tools
Experience in manufacturing or engineering environments (polymers preferred)
Core Competencies
Customer Focus - Strong internal and external customer orientation
Digital Proficiency - Ability to leverage digital tools and data for quality improvement
Technical Expertise - Deep professional knowledge in quality and process improvement
Adaptability - Readiness to lead and embrace change in dynamic environments
Accountability - Strong sense of responsibility and ownership of results
Communication - Clear and persuasive communicator across all levels
Leadership & Development - Ability to motivate, develop, and lead teams
Results Orientation - Commitment to achieving measurable outcomes
Self-Management - Organized, proactive, and able to manage multiple priorities
For a more indepth chat about this role, please can you e-mail your CV or call on (phone number removed)