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Account manager

Birmingham (West Midlands)
Citrus Recruit
Account manager
Posted: 25 May
Offer description

Citrus Recruit are excited to be working with a growing Energy company to recruit for an Account Manager for a small but growing team.


You will be managing a portfolio of accounts, building relationships with your customers to increase inbound referrals and tenders, expand on existing opportunities and grow new business accounts.


This is a technical role with a complex sales process, the successful candidate will have a background with Energy, either coming from a Supplier or TPI background.


You will be working for a forward-thinking business within the Energy sector, who have a flexible, hybrid working pattern and an extensive benefits package.


Responsibilities & day to day duties

As an Account Manager you will be responsible for:

* Manage a full pipeline of new business and renewal tenders, coordinating end‑to‑end responses and aligning contract requirements with TPI/consumer needs.
* Gather and validate data to assess risk, collaborate with internal teams on bespoke tender requirements, and work with Credit to secure suitable credit outcomes.
* Ensure TPIs can accurately represent offers, pitch propositions directly where possible, and collect all onboarding information for a smooth customer setup.
* Maintain strong relationships with existing customers through regular reviews, accurate forecasting, and oversight of trade confirmations and reporting feedback.
* Build and optimise TPI relationships through structured engagement, KPI reviews, product launches, qualification of new partners, and industry networking.
* Keep CRM data accurate and produce insight-led analysis on TPI performance, trends, opportunities, and risks.
* Collaborate daily with Customer Service, Quoting, and Marketing to ensure aligned tender responses, consistent customer experience, and effective sales collateral.


Skills & experience required.

* Proven B2B I&C sales experience, with strong relationship management across Strategic Accounts and TPIs.
* Solid understanding of flexible energy supply products
* Confident communicator able to influence internal stakeholders and maintain strong cross‑team collaboration.
* Professional and credible in all external, customer‑facing meetings, representing the business effectively.
* Full, clean UK driving licence.


Benefits

* Salary of up to £65,000
* Quarterly Commission scheme
* Hybrid working opportunity – office based 2 days per week
* Flexible working hours. 37.5 hours contract
* 24 days annual leave + BH.
* Income and Life Protection


Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.


While we make every effort to reach out to all candidates. If you dont receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.

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