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Employee relations advisor

Birmingham (West Midlands)
Phoenix Group Holdings
Employee relations advisor
Posted: 11 March
Offer description

We’re looking for a Employee Relations Advisor – Colleague Wellbeing to join our Employee Relationsteam. If you’re looking for a new challenge with an organisation committed to putting customers first, aiming high and working together, you’ll thrive here.

Job Type: FTC 6-9 months

Location: Hybrid with travel to our core offices when needed - Birmingham, Telford or Edinburgh

Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Closing Date: 26/03/2026

Salary and benefits: Up to 45K DOE plus an indicative bonus range of 8-16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

Who are we?

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The role

We’re looking for a trusted Employee Relations Adviser to champion workplace health and wellbeing across our organisation. You’ll be a key part of our Employee Relations team, offering expert guidance on absence management, workplace adjustments, and proactive wellbeing initiatives. Your advice will be rooted in policy, employment law, case law, and best practice—ensuring our people feel supported and empowered.

What you’ll do:

1. Be a go-to adviser for leaders on absence, workplace adjustments and colleague wellbeing
2. Respond to stakeholder queries via service requests and mailbox, ensuring timely and effective resolution.
3. Support our live chat team, sharing knowledge and enhancing the colleague experience.
4. Collaborate across the People team, Occupational Health, and external partners to deliver a joined-up, people-first experience.
5. Coach leaders through sensitive situations, balancing empathy with commercial insight.
6. Guide leaders through Occupational Health referrals and Group Income Protection (GIP) processes.
7. Produce and analyse wellbeing data to inform stakeholders and influence continuous improvements
8. Support the wider wellbeing team with the management of wellbeing initiatives.

You’ll partner closely with:

9. People Leaders across the business

10. HR Business Partners

11. External providers including OH and GIP specialists

What You’ll Bring

Essential Skills:

12. Proven experience of managing colleague absence situations and applying employment law in a commercial setting
13. Solid understanding of UK employment law particularly in a wellbeing context .
14. Success of implementing workplace adjustments that enable colleagues to thrive.
15. Stay ahead of employment law, case law, and HR trends to continuously improve our offering.
16. Ability to interpret health and Wellbeing data to drive decisions and continuous improvements

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

We’re reviewing applications as they come in, so apply early to avoid missing out.

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