What skills and experience were looking for
Specific responsibilities
* To provide an on-demand helpdesk service, responding to requests for digital related assistance in a timely and appropriate manner and ensuring that the requirements for teaching and learning are put first.
* To work with our IT service provider to carry out on site support.
* To help maintain the secure operation of the network hardware infrastructure, including, but not limited to, cabling, wireless access points, switches, projectors, phones, touchscreens/TVs, servers and workstations.
* To support user access to the systems and services (including remote access), ensuring appropriate access rights are maintained and users are added/removed where appropriate.
* Ensure dedicated computer areas are ready for use each day and deliver booked hardware and resources to classrooms.
* To support the installation of new hardware and software as appropriate.
* To help ensure the appropriate and acceptable use of the network and compliance with the acceptable use policy, as applicable to staff, students and guests.
* To maintain a regular audit and record of hardware in use and storage.
* To coordinate and support external contractors where required.
* Manage and maintain the school mobile phones.
* Assist in the operation of the Schools CCTV systems, liaising with external contractors and our IT service provider.
* To assist, and often lead, in the set up and operation of IT, audio and visual equipment for lessons and events. Events could include, but are not limited to, assemblies, open evenings, sports days, drama and musical performances.
* To lead, train and support students in the use of audio/visual equipment in preparation for events and also during events.
* Ensure the safe disposal of obsolete equipment, consumables and waste material in line with legal requirements.
General responsibilities
* Follow school policies and the staff code of conduct, including those relating to confidentiality and behaviour.
* Communicate effectively with staff, students and visitors.
* Maintain and develop appropriate practical and procedural knowledge through continuing professional development and learning.
* To cooperate fully with the school’s arrangements for the safeguarding of children.
* To have strong organisational skills, maintaining the ability to prioritise workload and remain calm in a busy environment.
* To provide active and positive support, where appropriate, for school events including parent consultation evenings, celebration and awards events, open evenings and afternoons and other occasions as requested by the Headteachers.
* To provide a positive role model in dress by avoiding ‘dressing down’ at work and by dressing in a business-like manner.
* To provide a positive role model for students by treating all nationalities, religious groups, those from wide ranging political persuasions, differing genders and sexualities and racial groups with respect, fairness and dignity.
Hartismere School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check and online presence checks.
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