Operations Manager - Facilities Management
City of London | Up to £85,000 + Bonus + Excellent Benefits
An excellent opportunity has arisen for an Operations Manager to oversee operational delivery within a large commercial building in the City of London. This facilities management role supports the General Manager in delivering high-quality services while maintaining strong occupier relationships.
The Operations Manager will lead soft services operations (cleaning, security, reception, administration) while managing upcoming building fabric and M&E upgrade projects. The role requires balancing project delivery with excellent stakeholder management.
This facilities management position includes managing two direct reports (Coordinator & Administrator), overseeing contractors, and supporting service charge budgets within a busy multi-tenant environment in the City of London.
The Operations Manager will play a key role in maintaining operational standards, service delivery, and occupier satisfaction within a premium facilities management environment.
Key Requirements
IOSH Health & Safety qualification (essential)
NEBOSH qualification (desirable)
Experience in facilities management or property operations
Strong understanding of UK health & safety legislation
Experience managing multi-discipline soft services
Service charge and contractor management experience
Experience within multi-tenanted commercial buildings
Professional membership such as IWFM, AssocRICS, or ACIBSE (desirable)
Salary & Benefits
Up to £85,000
Bonus
25 days annual leave
1 day work from home per week
Private healthcare
Exellent parental leave policy
Life assurance
Income protection
40 hours per week; flexible working hours