We are looking for a Heating Compliance Manager
Salary: £35,000 per year + Monthly Bonus Incentives
Location: Phoenix Way, Swansea Enterprise Park, SA7 9HZ
Hours: 37.5 per week, Monday to Friday
Role Type: Office-based
About This Role
At Consumer Energy Solutions (CES), we're on a mission to reduce carbon emissions and lower household energy bills. We install a wide range of heating solutions—including Air Source Heat Pumps and hybrid systems—and provide our customers with a comprehensive service and maintenance plan.
Our team of qualified heating engineers is committed to delivering outstanding service and handling maintenance requests quickly and effectively. To support them, we are seeking a skilled Heating Compliance Manager to oversee daily operations, drive compliance, and ensure ongoing customer satisfaction.
Key Responsibilities
* Review Quality Assurance (QA) reports and investigate highlighted issues.
* Challenge invalid fails or create a 'Scope of Works' to remediate valid ones.
* Develop and oversee the implementation of compliance policies and procedures.
* Ensure company compliance with industry regulations and standards.
* Conduct audits to evaluate compliance with internal and external requirements.
* Deliver compliance training for employees and management.
* Monitor and investigate compliance issues and potential violations.
* Stay up to date with changes in industry regulations and legislation.
* Communicate compliance-related issues and concerns to management.
* Collaborate with QA, planning, and other departments to maintain best practices.
* Prepare compliance reports for senior management and regulatory bodies.
* Foster and maintain a strong culture of compliance within the organisation.
* Track install performance, identify trends, and develop preventative action plans.
What We're Looking For
* Experience in a similar managerial role (essential)
* Experience with heating systems (beneficial)
* Strong leadership and team management skills
* Excellent communication and problem-solving abilities
* Ability to multitask and thrive in a fast-paced environment
* Knowledge of ASHPs and heating systems
* Strong IT skills (MS Excel, reporting tools, etc.)
* Confidence in overseeing multiple maintenance operations daily
Why Work With CES?
* Make a real impact by contributing to a more sustainable future
* Join a company committed to excellence and innovation
* Unlock your potential with career growth opportunities
* Be part of an inclusive, supportive workplace where diversity is valued
Ready to take on a leadership role and make a real difference?
Apply Now and join our winning team at CES
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