To support our transformational digital strategy, the Learning and Development team has an exciting new role for a Digital Systems Trainer to join the Barchester family.
Role Overview
The Digital Systems Trainer is a new position created to implement Barchester's digital transformation projects, including e-care planning, electronic rostering, CRM, and HRIS. The role ensures these systems are fully integrated, adopted, and maintained into the future.
Reporting to the Head of Digital Training, the Digital Systems Trainer will be a key member of the Digital Transformation Team, working closely with implementation leads, operations, the L&D team, and project teams.
Responsibilities
1. Design training strategies and materials.
2. Deliver training across all sites via face-to-face classroom sessions, individual coaching, remote video training, and post-training support.
3. Act as the subject matter expert on digital training topics.
4. Provide guidance on change management across the organization.
Travel Requirements
The role involves significant travel across a designated division/region, including national travel and overnight stays as required.
About Barchester Healthcare
Barchester Healthcare is one of the UK's leading healthcare providers, the third largest with over 250 nursing homes and hospitals nationwide. We are expanding rapidly, with a successful new builds program adding 10 new homes annually for the next three years.
Required Experience
* Experience delivering digital systems training from inception to implementation, ideally within a healthcare setting.
* Experience managing large-scale digital projects across multiple sites.
* Excellent written and communication skills.
* Strong focus on customer satisfaction for internal stakeholders.
* Ability to meet tight deadlines and KPIs.
* Teamwork and initiative.
* Attention to detail and good design sense.
Additional Information
Barchester has been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for, and 14th in the Top 25 Best Big Companies to Work For in the UK.
If you're seeking a career with a supportive employer offering progression opportunities, Barchester is an empowering and rewarding place to work.
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