Join our client as a Maintenance Technician!
Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living.
Role Description
As a Maintenance Technician, you will play a crucial role in ensuring the safety, comfort, and overall satisfaction of student residents. You will be responsible for the maintenance and repair of the student accommodation facilities, ensuring they remain in optimal condition. Your primary goal is to create a welcoming and functional living environment that enhances the student experience. The role is customer-facing, requiring excellent customer service skills, technical ability, and the capacity to perform your work efficiently and cheerfully.
Location:
Peckham and South Bermondsey
Working hours:
40 hours over 5 days per week, rota between 7am - 7pm. Mon - Fri available, but weekend availability and some flexibility would be ideal.
Key Responsibilities
Maintenance and Repairs:
* Conduct routine inspections of the property to identify maintenance and repair needs.
* Perform general maintenance tasks such as plumbing, electrical, and carpentry repairs.
* Address and resolve resident-reported maintenance requests promptly and efficiently in line with SLA’s (Service Level Agreements).
* Liaise with, provide access to, and monitor the work of all contractors and tradespersons, highlighting any areas of concern to the Residence Manager.
Safety and Compliance:
* Ensure all maintenance activities adhere to safety protocols and regulations.
* Conduct regular safety checks, including fire alarm systems, emergency exits, and security features.
* Assist in maintaining compliance with local building codes and health regulations.
Preventative Maintenance:
* Implement a proactive preventative maintenance program to minimize breakdowns and extend equipment life.
* Schedule and perform routine maintenance and checks on heating, ventilation, plumbing, and electrical systems.
Resident Relations:
* Interact with residents professionally, friendly, and courteously.
* Address resident concerns and requests in a timely and satisfactory manner, in line with SLA’s.
* Maintain positive relationships with residents and respond promptly to their needs.
Inventory Management:
* Keep track of maintenance supplies and equipment inventory.
* Order and maintain necessary inventory levels to support maintenance operations.
Janitorial Duties:
* Maintain regular rotation of bins and tidiness of the bin stores.
* Ensure arrangements are in place for refuse removal and keep the area clean.
Documentation:
* Maintain accurate records of maintenance activities using CAFM systems.
* Complete and record scheduled maintenance tasks and ensure proper documentation.
Experience and Knowledge
* Problem-solving skills: Quick thinking and creative problem-solving are essential.
* Dynamic: Capable of ensuring an excellent student experience and handling diverse support needs.
* Passion: Demonstrate interest in stakeholder needs and strive to meet service standards.
* Understanding: Recognize and value different perspectives and approaches.
* Managing resources: Plan and manage resources effectively.
* Time management: Prioritize tasks and meet deadlines, even under unexpected challenges.
* Interpersonal skills: Excellent communication skills in English, both written and oral.
* Administrative Skills: Basic computer literacy, including Microsoft programs.
If you're ready to join a dynamic, thriving team and make your mark in the PBSA sector, this opportunity welcomes you. Apply now and be part of a journey to elevate student living!
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