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Senior hb recovery officer

Antrim
Northern Ireland Housing Executive
Recovery officer
Posted: 15h ago
Offer description

Job ref: 2026-32 Job type: Permanent Location: 29 Antrim St, Lisburn BT28 1AU Salary: £27,694 - £32,597 Closing date: Thursday 19 Feb 2026 16:30 Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file. BAND: 4 JOB PURPOSE: The Housing Benefit Recovery Team Leader is part of a specialist team responsible for the recovery of Housing Benefit overpayments, Housing Benefit Administrative Penalties and Low Income Rate Relief overpayments. REQUIREMENTS: 1. Possess one of the following qualifications or equivalent: (Please include dates) A) Higher National Diploma or equivalent level qualification (Level 4*) plus 1 year's relevant experience**. B) A Levels or equivalent level qualification (Level 3*) and can demonstrate 2 years' relevant experience**. Exceptionally, candidates not holding the above level of qualifications but with 3 years' relevant experience** with evidence of training / learning in Housing Benefit overpayment recovery related matters may also be considered. *Refer to Qualifications Framework for equivalencies ** relevant experience must be within an office based environment and include either supervisory responsibility or customer care responsibility or experience in the use and maintenance of information systems. APPLICATION PROCESS Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions. LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED. It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted. The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

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