Job Description:
At our club, we pride ourselves on creating a welcoming and inclusive environment for all members. As an Operations Assistant, you will play a vital role in ensuring our members have an exceptional experience every day, 7 days a week. Your responsibilities will include:
Supporting various departments across the club with tasks such as cleaning, opening and closing procedures, greeting members, and assisting teams wherever needed.
Creating an environment where colleagues feel a sense of belonging, thrive physically and mentally, and fulfill their full potential.
Providing world-class customer service and support to members at all times.
Ensuring the club maintains a high level of cleanliness and safety standards at all times.
Promoting the benefits and services offered by the club to members and non-members alike.
You will be rewarded with:
A free club membership for you and your family
50% discount on food and drinks
Discounts on swimming, tennis lessons, and personal training
Career advancement opportunities through internal training and development
Wagestream app: get paid on demand
Access to our benefits suite
Requirements:
Passion for delivering excellent customer service
Strong communication and collaboration skills
Ability to work effectively in a fast-paced environment
Emergency response qualification desirable but not essential