Field Support Engineer (IT/Networking)
Permanent, Full Time
Hybrid
Up to £45,000 p/yr
We are currently recruiting for a Field Support Engineer for an exciting yet established software consultancy within the defence industry.
At the cutting edge of what's possible the organisation itself plays a key part in providing analysis, analytics and decision support via a range of software solutions.
About The Role
A hands on role for someone who has excellent IT and Networking skills, you'll play a key part in working directly with customers on cutting-edge defence projects.
You'll be responsible for installing, configuring and testing various software solutions on client hardware systems, both remotely and in-person.
About You
● You'll have excellent all-round IT and Networking skills (DHCP, fixed IPs, remote access, VPNs etc)
● A customer-oriented approach with excellent communication and organisational skills.
● Ability to effectively influence and negotiate with personnel at various organisational levels.
● Ideally you'll have some experience with either Python, JSON, SQL or Unifi for example
● Strong analytical, creative problem solving and planning skills to achieve results.
● Ability to manage & create documents which are professional & articulate.
● Ability to handle difficult and demanding customer environments.
If you are currently working or have previously worked in an IT/Networking Support role within the Defence Industry and looking for that next exciting opportunity then please do get in touch!