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Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions.
Working directly with many of the country’s leading blue-chip power, water, telecoms and rail clients, we are looking for the very best talent to join our growing team.
We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.
We believe that being successful is a choice.
We choose to be successful.
We are OCU, ‘One Company United’.
Role Overview
The Quality Advisor will be responsible for ensuring that all products and services meet the established standards of quality, including reliability, usability, and performance. This role involves monitoring and advising on the performance of the quality management system, producing data and reporting on performance, and measuring against set standards.
Duties and Responsibilities
Quality Management Systems (QMS):
* Develop, implement, and maintain the company’s quality management systems.
* Ensure compliance with ISO 9001 and other relevant standards.
* Conduct internal audits to ensure adherence to QMS procedures and processes.
Compliance and Regulations:
* Keep up to date with national and international standards and legislation.
* Ensure products and services meet customer and legal requirements.
* Liaise with external auditors and regulatory authorities.
* Identify areas for improvement in the quality management system.
* Lead and support quality improvement initiatives.
* Promote a culture of continuous improvement across the organisation.
Training and Development:
* Provide training on quality assurance and control processes.
* Develop training materials and conduct workshops for staff.
Reporting and Documentation:
* Maintain accurate quality documentation and records.
* Prepare and present quality reports and data analysis to management.
* Investigate and document customer complaints and non-conformance issues.
Supplier and Customer Relations:
* Evaluate and monitor supplier performance.
* Work closely with suppliers to ensure quality standards are met.
* Address and resolve customer complaints and issues regarding quality.
Skills and Experience
* Bachelor’s degree in quality management, Engineering, or a related field.
* Relevant professional certifications (e.g., CQI, Six Sigma, ISO Lead Auditor) are highly desirable.
* Proven experience in a quality assurance or quality control role.
* Experience with quality management systems and standards (ISO 9001, etc.).
* Strong analytical and problem-solving skills.
* Excellent attention to detail and organisational skills.
* Effective communication and interpersonal skills.
* Proficiency in using quality management software and tools.
* Ability to work independently and as part of a team.
Company Background
OCU leads the way in end-to-end infrastructure engineering in the utilities, digital, and energy markets, specialising in safely and efficiently delivering complex client requirements. Our breadth of capabilities and depth of operational capacity, paired with our cutting-edge technology, ensure that we are not just part of the market; we are leading it.
Working directly with many of the country’s leading power, energy transition, water, telecoms and digital clients, we are looking for the very best talent to join our growing team.
What We Value
We value our commitment to each other, summed up in our five values, we all sign up to these… We care about safety. We lead with integrity. We strive to be better every day. We make a positive impact. We deliver to grow. We are one company united.
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