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Estates locality operations manager

Newark
Platform Housing Group
Operations manager
€47,945 a year
Posted: 11 June
Offer description

40 Hours per week, Permanent

Help shape the future of locality-based estates services across our communities.

£45,421 – 50,468 Per Annum (depending on experience)


Responsibilities

* Support continuous improvement by removing blockers, testing new approaches, and embedding service‑enhancing innovations.
* Take ownership of operational delivery, ensuring compliance with processes, value for money, and effective resource management.
* Coach and develop team members, aligning development plans with business needs and the multi‑skilled framework.
* Maintain a high‑performance culture through clear expectations, early intervention on underperformance, and insight‑led improvement.
* Foster a positive team environment by acting on feedback, encouraging contribution, and recognising achievements.
* Ensure safety standards are met through training, reviews, and up‑to‑date risk documentation aligned with HSE guidance.

This is a mobile role supporting our Witham locality across Nottinghamshire, Lincolnshire, and surrounding areas. A full driving licence is required, and you will need to be located within the area due to regular operational travel required. Travel to our offices, including Worcester and Solihull, will be required for meetings and training.


Qualifications

* Proven experience of managing communal caretaking within a housing, or facilities management environment is essential.
* Experience in managing a mobile or dispersed workforce, including performance management, coaching, and development.
* Experience of budget management and delivering value for money.
* Experience taking ownership of health & safety, compliance, and risk management within an operational service.
* Demonstrable experience resolving customer issues or complaints and improving service standards.


Benefits

* 25 days annual leave (plus bank holidays) with the opportunity to buy and sell leave.
* Family friendly policies including generous paternity, maternity, shared parental and adoption leave plus 3 days paid urgent domestic leave.
* Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
* Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more.
* Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and based on employee contributions).
* Learning and Development opportunities.
* Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers.
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