Housing Management Worker
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County Durham
Permanent, full time (37.5 hpw)
Earn £12.60 per hour (£24,638 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
This is a great opportunity for a Housing Management worker to join our team here in Transitional housing. As our Housing and Property expert, youll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
Typical day as a Housing Management Worker
Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies.
Help our customers with housing benefit claims, making sure that these are received on their rent account.
To support the next customers who needs our help and for maximum occupancy, youll turn around vacant or void properties within set timescales. This will involve picking up a broom or paint brush!
Youll carry out and record the routine safety and compliance checks in our buildings and communities making sure were compliant.
Youll also manage the admin updating records, ordering, and arranging payment for works to be done
Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
A background in property management, but thats not a deal breaker! Perhaps youve worked in an environment with compliance and health and safety checks?
A can do positive attitude, youre proactive and well organised, and able to work on your initiative.
A passion for delivering excellent customer service and a genuine desire to help your customers.
The ability to work on your own initiative, positively influencing people from all different backgrounds.
Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
Due to limits on our current certificates of sponsorship, we cannot offer sponsorship to?external?candidates for this role. This remains under regular review
Our team
Youll join Manager Rosie and our Transitional team, were super passionate about what we do! Were really proud of the support and guidance we give our customers.Were a supportive bunch and like to help each other.
Job details
Work pattern is Monday to Friday 9am to 5pm.
Based at our service in Durham youll spend your time travelling around the properties in our County Durham patch.
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Youll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !
Whats in it for you?
34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
Colleagues really matter to us, thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Learn more about ourbenefits on our website.
Find out more
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