Job Description
Operational Manager - IPS Grow\n\nThis is an exciting time to join the team! As of Spring 2026, the organisation will be delivering Fidelity Assessments and supporting IPS services with their SMART action plans as part of the DWP’s Connect to Work programme.\n\nWe are recruiting a Manager to lead a remote team of IPS Grow Fidelity Assessors working across England and Wales.\n\nThis role will be part of a brand new team, working together to ensure that Connect to Work IPS services have the insights and plans needed to deliver the highest quality outcomes for IPS clients.\n\nPosition: Operational Manager - IPS Grow / England and Wales\n\nLocation: London/Hybrid\n\nHours: Full-time\n\nSalary: £60,500\n\nContract: Permanent\n\nClosing Date: 11:59pm Monday 25th August\n\nInterview Dates: 30-minute Zoom interviews will take place on Thursday 4th September. Face to face interviews will take place on Monday 15th September at the office in London.\n\nAbout the Role \n\nWe are recruiting a Manager to lead a remote team of IPS Grow Fidelity Reviewers working across England and Wales.
The focus of the role is to support and develop Reviewers to have impact by delivering high quality Fidelity Reviews and communities of practice, driving quality of IPS provision and performance of delivery partners across England and Wales.\n\nYou will work collaboratively with the broader team to coordinate resources to ensure that contract KPIs are met.\n\nThe Team\n\nThe IPS Connect to Work team will sit within the wider IPS Grow team. IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services across England and Wales. It is funded by NHS England (NHSE), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).\n\nKey areas of responsibility include:\n\nLine management, coaching, and field mentoring of team\nStakeholder engagement and delivery of targeted interventions to support IPS services to deliver better outcomes\nWork across IPS Grow and contribute to national objectives\n\nAbout You \n\nSkills, experience and qualifications we are looking for include:\n\nManagerial and leadership experience: Substantial experience managing teams and projects to successful delivery of performance expectations; leading by example and supporting the team to translate research into effective on the ground practice.\nDelivering tangible results in an IPS context: Previous background in an IPS leadership capacity; demonstrated ability to drive tangible improvements in outcomes for clients and work effectively with senior system stakeholders to unblock issues; deep understanding of the IPS model and how it applies in practice.\nProject management: Experience delivering complex projects against project plans, timelines and deliverables that are results focused.\nData and IT: Strong IT and data analysis skills; ability to interpret and translate data meaningfully.\nNegotiation skills: Highly advanced negotiation and influencing skills and a willingness to tackle difficult conversations where needed to achieve the right results for services and clients.\nCollaborative approach: Skilled in building consensus and fostering cooperation with diverse groups.\nWorkload management: Allocating and delegating tasks as necessary, able to deal with multiple and competing priorities using analytical skills to prioritise and meet deadlines.\n\nAbout the Organisation \n\nJoin an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems, with a vision is a fairer world where together we unleash the potential of people and communities.
This is done by working in partnership with local and national governments, funders, communities and the social sector to tackle complex and enduring social problems in the UK and across the world.\n\nSkills include financial analysis, data and digital insight, outcomes-focused partnerships, strategy, research and design. Combining these specialisms in different ways to address specific social challenges. The organisation creates effective solutions that blend the expertise of communities and professionals to deliver better outcomes in issues such as homelessness, domestic abuse, children’s services, health, employment and skills.\n\nReady to make your own impact on these issues Then come and join the team.\n\nThe multi-skilled team of over 120 people come from diverse backgrounds in the public, private and charity sectors, all sharing a passion for making change happen.
The organisation provides a high-quality training and development programme in-house with great opportunities for career progression. They are a friendly and intellectually curious bunch, always up for a debate. \n\nEquality, diversity and inclusion \n\nWe actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.\n\nThe application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application.
Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.\n\nOther roles you may have experience with could include IPS Grow Manager, IPS Grow Project Manager, IPS Grow Lead, IPS Grow Programme Manager, Project Manager, Programme Manager, Programme Coordinator. #INDNFP\n\nPLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation