Job overview
·Are you a team player who enjoys working in a high performing team, are you looking for a role that offers flexibility and where you will learn to develop new skills? Would you like to learn more about the NHS, CPFT, our patients and services?
OPAC Administration are recruiting an enthusiastic and motivated Administrator to support the Community Rehabilitation service to work in one of our three administration hubs Peterborough, Huntingdon and Cambridge
The roles working hours are hours per week.
The successful candidate will be providing patient focused administration support to a countywide service covering Cambridge, Fenland, Peterborough & Huntingdon liaising with our physiotherapists and occupational therapists and services users to ensure an effective, efficient & streamlined service.
Please do make contact if you would like to discuss the role further.
Main duties of the job
1. Processing occupational therapy and physiotherapy referrals.
2. Typing, proof reading and formatting all forms of correspondence, reports and summaries that are required by the team.
3. Management of multiple Waiting Lists and Triage Lists.
4. Communicating with Referrers appropriately and professionally via email or telephone.
5. Inputting and updating service user information accurately and service user/team activity on computerised information systems. Create detailed and accurate service user notes for every entry according to policy.
6. Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate.
7. Undertake training of new staff as directed by Line Manager and/or other managers.
8. Using external IT systems such as CCC mosaic.
9. Booking interpreters
10. Scanning paper format correspondence and adding to service user record in good time and accurately, according to policy
11. Liaising with clinicians regarding patient queries.
Working for our organisation
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
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