Are you ready to be part of an award-winning team that redefines hospitality? Firmdale Hotels, renowned for its unique style and commitment to excellence, is seeking a dedicated Night Auditor/Receptionist to join our vibrant Ham Yard Hotel in the heart of London. If you are passionate about delivering outstanding customer service and creating memorable guest experiences, this could be the perfect opportunity for you!
Firmdale Hotels is a collection of luxury hotels known for their bold, contemporary designs and exceptional service. Each hotel in our portfolio offers a unique experience, blending modern sophistication with traditional comfort. We pride ourselves on our attention to detail, our commitment to sustainability, and our dedication to providing our guests with unforgettable stays.
As a Night Auditor/Receptionist, you will play a crucial role in ensuring the smooth operation of our hotel during the night. Reporting directly to the Front Office Manager and Night Manager, you will balance end-of-day accounts for all departments and you will be at the forefront of our guest experience, ensuring every interaction is marked by warmth, professionalism, and impeccable service.
Responsibilities:
Handle end-of-day bookkeeping, auditing, and account reconciliation.
Investigate and resolve out-of-balance accounts.
Maintain accurate fi...