There is a fantastic and exciting opportunity to join the Commercial Support Team within a growing, successful business located in the beautiful countryside of Ipswich. Our client is a well-established local agency delivering a first-class service and offering a broad range of insurance products to customers across the region. With honesty, integrity, and trust at the heart of their values, the agency is proud to champion a personal approach to customer service. Customers-both existing and new-are at the core of everything they do. The Role Working in an upbeat and friendly team, the successful candidate will play a key role in the growth of this expanding local business. The role involves providing excellent customer service. This includes reviewing and advising clients on their insurance needs and identifying cross-selling opportunities. Key responsibilities include: Supporting Partners with enquiries, existing policy changes, and renewal reviews Delivering first-class customer service by understanding individual needs Handling billing and account-related queries Introducing financial services to new and existing clients Assisting with general office administration tasks About You The ideal candidate will bring a "can-do" attitude and positive energy to the team. They should: Demonstrate the drive and enthusiasm to deliver excellent customer experiences Be confident using IT systems and have strong in...