Chester, United Kingdom | Posted on 29/12/2025
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.
With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.
Apply today and become part of Team Anchor, we are excited to be a part of your journey.
Job Description
Job Role : Learning & Engagement Manager
Working Hours : 40 hours per week
Location : Anchor Group Services Head Office -Carlton House,Chester Business Park, CH4 9QE
Reporting to : Operations Director
Overview
An exciting opportunity has arisen to joinAnchor Group Services as Learning & Engagement Manager, leading the nextphase of development for our in-house learning function, the Anchor Academy .
Following a period of significant growth, we arelooking for a proactive and experienced learning professional to drive forwardour learning, development and engagement agenda, ensuring our people have theskills, confidence, and motivation to deliver exceptional service across ournational operations .
This is a hands-on, field-based role thatcombines the strategic oversight of company-wide learning and engagement withdirect programme design and delivery. You will work closely with senior leadership,HR and the operations team to embed a strong learning culture and positiveemployee experience, supporting our continued success and growth .
A company car will be provided, and you shouldbe based within the Northwest, with flexibility to travel nationally whenrequired .
MainResponsibilities :
* Lead the design and delivery of the Annual Learningand Engagement Plan, ensuring alignment with business objectives andoperational needs .
* D esign, develop and deliver engaging, compliantand role-specific learning programmes across security, cleaning and parkingdivisions .
* Work closely with Directors, Managers and HR toidentify skills gaps, development needs and engagement challenges, implementingtargeted learning and engagement solutions .
* O versee company induction and onboarding toensure consistent standards and timely induction of all new starters .
* Promote a culture of continuous learning,development and employee engagement aligned to Anchor’s values .
* Lead the ongoing development and growth of theAnchor Academy as a recognised and revenue-generating learning brand.
* D eliverand support licence-linked, accredited and vocational qualifications (e.g. SIA,First Aid, Mental Health First Aid).
* S upport the development of blended learningsolutions, including digital, e-learning and video-based content, maximisingtechnology and available AI functionality
* S upport management capability through coaching,mentoring and development programmes .
Requirements
Skills, Experience &Qualifications Required :
* R ecognised training qualification, which couldinclude CIPD, or assessor and/or IQA qualification .
* P roven experience in a learning, trainingmanagement or L&D leadership role, ideally within facilities management,security, or cleaning sectors .
* SIA licence knowledge or instructor experience, ideallyable to support licence-linked training compliance .
* First Aid and Mental Health First Aid instructorcertification (or equivalent recognised qualifications).
* E xperience designing and delivering vocationaland compliance-focused and engagement led learning programmes .
* S trong understanding of statutory compliance,British Standards, and industry regulations relevant to security, cleaning, andparking services .
* Excellent interpersonal and presentation skills,with the ability to influence at all levels .
* Commercially aware, with experience managingbudgets or revenue-generating training programmes .
* P roficient in Microsoft 365 and familiar with LMSplatforms and digital learning tools .
* FullUK driving licence.
Employment Benefits Include:
* Laptopand mobile phone
* 25days holiday per annum + 8 bank holidays
* AutoEnrolment Pension (if earnings reach the minimum requirement forauto-enrolment)
* Stream– access to pay as you earn it
* FreeEmployee Assistance Programme 24/7 including access to counselling
* HospitalSaturday Fund
* Rewardand Recognition awards
What’s Next?
If you think you have what it takes, APPLYNOW and we'll be in touch .
Other companies may call this role: TrainingManager, Learning and Development Manager, Training and Compliance Manager,Academy Manager, L&D Partner, Training Lead, Head of Training, LearningManager
Within commuting distance of: Chester,Liverpool, Wirral, Warrington, Runcorn, Widnes, Ellesmere Port, Northwich, andCrewe .
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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