We are looking for an experienced Motor Vehicle Parts Advisor to join our team at our Plymouth branch.
The ideal candidate will have a positive attitude, a strong knowledge of parts, the ability to work independently and as part of a team whilst being motivated, timely and proactive.
The role requires:
* Handling customer sales enquiries face to face and over the telephone.
* Technical aptitude to assist customers and support service technicians in garages and workshops.
* It's important to have excellent interpersonal skills to handle queries effectively, offer relevant advice and ensure high customer satisfaction.
* Dealing with customer payments, handling returns and managing warranty or repair services for defective parts.
* The ability to work in a fast-paced environment while maintaining considerable attention to detail.
The ideal candidate will be able to show:
* Knowledge of vehicle parts
* Excellent customer service skills
* Computer literacy
* Continuous attention to detail
* The ability to use own initiative
* Good verbal communication skills
* Working well as part of a team
The role is full time permanent (subject to successful completion of a 6 month probationary period), Monday to Friday and one Saturday morning every third week. We offer a very competitive salary, 25 days annual leave in addition to Bank Holidays.
This is a fantastic opportunity to work for a family run business and if you feel you have the skills, aptitude and attitude to be a parts advisor with us, we'd love to hear from you so please apply now!
How to apply:
We are an equal opportunity employer and welcome applications from candidates of all backgrounds. Please send your CV and covering letter below. All applications will be handled in confidence.
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