Groundforce is the market leading rental provider of excavation support, providing specialist equipment to customers worldwide. Reporting to the Logistics Manager and working closely with the transport and operational teams, your main responsibility is to provide holiday and sickness cover for drivers across the Groundforce Group allowing their vehicles to continue to support the needs of the business. This will involve travelling to and working away (up to 4 nights per week) at our depots around the country that will be different to your base depot. You will provide a professional and courteous delivery/collection service of products and equipment to our diverse customer base as directed, whilst ensuring company standards are maintained and customer expectations are met. Provide full support to your line manager delivering excellent service, ensuring all transport related transactions are completed safely, timely, efficiently, accurately and in line with company policies/procedures/processes and customer requirements to meet the overall objectives of the business. Key Responsibilities Working from various depots across the country to provide holiday and sickness cover for drivers across the Groundforce Group allowing their vehicles to continue to support the needs of the business Deliver and collect equipment to/from customers, suppliers and other Vp businesses professionally, safely and on time in line with level of competency, to company procedures ensuring company policies and processes are followed Ensure Driver regulations are consistently adhered to under the Driver and Vehicle Standard Agency (DVSA) Conduct a thorough daily defect inspection on the vehicle and record this before any use Report any vehicle defects, or defect symptoms to your line manager that could prevent safe operation of the vehicle before using on the road Clean vehicle weekly and maintain in a good order Ensure accurate tachograph records are maintained to include driving periods, rest periods, other duties, etc. and are readily available for inspection Ensure equipment is loaded correctly, safely and securely restrained Ensure that all chains, straps and securing equipment is maintained and safe for use at all times with all defects to be reported immediately Have a positive attitude towards Health, Safety and the Environment reporting any issues to your Line Manager Ensure equipment is not left in public areas or in a position that could cause a hazard or risk to security. Flexibility to work outside of normal working hours Be courteous at all times when dealing with customers and the general public and act as an ambassador for the company at all times Greet Customers with a friendly face and helpful attitude ensuring deliveries/collections are made on schedule in a timely manner Use of M42 App for delivery/collection schedule and customer signature capture Inform customers of estimated time of arrival (ETA) Ability to identify our equipment and advise of losses or damage, prior to customer signing and take confirmation photos where applicable Proactively assist with query resolution by taking photos of the load prior to unloading and after loading at our depots, customer sites and suppliers Requirement for sleeping out on an infrequent basis while delivering or collecting equipment from Groundforce depots, customer sites and suppliers When it is considered necessary or appropriate by management you may be required to carry out any other duties considered within your skill and competence to assist the smooth running of the business, i.e. working in the depot assisting with operational duties when your vehicle is off the road What We’re Looking For Valid full clean driving licence LGV Class 1 CE Licence – Minimum 2 years LGV driving experience essential Allmi Crane DE1 Hook Licence – Minimum 2 years’ experience Certificate of Professional Competence (Driver CPC) essential Flexible approach to working hours is essential – early starts, late finishes, overnight stays and occasional weekend work The role involves being away for up to 4 nights per week, staying in either accommodation provided by the business with meals provided, or in one of our sleeper cab vehicles if available. Able to speak, read & write the English language to a competent level Competent maths skills Willingness to deliver a high level of customer service and display a ‘can do’ attitude Ability to complete records, paperwork accurately is essential Capability to use scanners, PDA’s, tablets and computers A reasonable level of fitness is required To be flexible, trustworthy and reliable and have excellent time keeping skills is essential Preferable skills: Customer service experience Knowledge of shoring commercial operations Working knowledge of construction/housing/civil engineering industry advantageous Knowledge of shoring/hire industry Attendance on a recognised vulnerable road user scheme within the last 2 years advantageous but not essential What We Can Offer You Salary sacrifice pension 25 days holiday, plus bank holidays Additional holiday purchase scheme Free Tool Hire Life Assurance cover 3x salary Share save scheme Eye care vouchers Recommend a friend scheme Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required Cycle to work scheme Long service recognition My Vp discounts – a variety of discounts and rewards on thousands of well-known brands Discounts on HP products EE mobile contract discount offers Gym discounts Health Shield (discounted premiums on health care cash plan) Employee Assistance Programme Virtual GP Service Will Writing & Funeral Concierge Service Regit Assist 24/7 accident helpline – free joining A Little Bit About Us Groundforce is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, we offer comprehensive shoring and related services. Operating under the Groundforce banner, we provide a wide range of solutions, including shoring, piling, construction training, temporary bridging, and more. Our goal is to be the convenient one-stop shop for "total solutions" in the construction and civil engineering industry. At Groundforce, we pride ourselves on our divisions, including Groundforce Shorco & Piletec, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services. We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high-quality equipment for our customers. Excellence is our priority. We hold ISO 9001, 14001, and OHSAS 18001 certifications, demonstrating our commitment to quality, environmental stewardship, and safety. Join Groundforce, where we deliver exceptional support, innovative solutions, and outstanding customer service. Apply today and be part of our team that takes pride in our industry-leading position. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.