Pay & Hours of Work
* Monday to Friday 8:30am-16:30pm
* £12.60 per hour
Responsibilities
* Supporting internal and external customers in utilising online databases.
* Provide ongoing training and be confident in demonstrating online databases to external customers.
* Be first point of contact for customers to discuss all logistical needs for the transportation of samples to the laboratory.
* Be first point of contact for customers to discuss all container requirements and ensure these are delivered to customer site/office in a timely manner.
* Helping to keep audit trails in relation to customer logistical requirements and communication records.
* Providing technical assistance and support for internal and external customers and being proactive in dealing with queries of a technical nature.
* Review and analyse client data to ensure core business objectives are being met.
* Developing excellent working relationships with customers through the provision of high-quality proactive support.
* Ad-hoc duties when required.
Essential Skills
* Able to work alone to own initiative
* Strong PC skills
* Previous Administrative experience
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