Claims Assessor
Are you someone who thrives on helping others and has experience in assessing protection claims?
You’ll join a passionate team that handles life insurance, income protection, terminal illness, and critical illness claims. From start to finish, you’ll guide customers through their claims journey with care and clarity.
You’ll manage claims across multiple systems, suggest improvements, and adapt to new technologies. life insurance, terminal illness, critical illness, income protection).
Knowledge of legal aspects like probate and CIDRA rules.
Experience managing claims end-to-end, including signing out claims decisions independently.
Strong communication and relationship-building skills - working with reinsurers and medical officers, and handling misrepresentation cases.
Starting salary circa £38,000 (depending on location, skills, and experience)
~ Bonus opportunity – up to 8% of annual salary
~ Generous pension – Aviva contributes up to 14%
~29 days holiday plus bank holidays (with the option to buy/sell 5 days)
~ Up to 40% discount on Aviva products and other retailer discounts
~ Supportive policies including parental and carer’s leave
~ Flexible benefits including cycle to work and sustainability options
~3 paid volunteering days to support your community
~ Wellbeing support and tools to help you thrive
We also consider all forms of flexible working, including part time and job shares.
To find out more about working at Aviva take a look here
Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. gergaly@aviva.