Royal Berkshire NHS Foundation Trust
Receptionist (Florey Sexual Health Clinic)
The closing date is 28 August 2025
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Job summary
Receptionist (Florey Sexual Health Clinic)
The Florey Sexual Health Clinic is looking for a full-time band 2 Receptionist to join our busy Reception team.
Reception is the first point of contact within our busy and extremely sensitive service and therefore a friendly, unprejudiced, sympathetic, mature attitude with excellent communication and interpersonal skills at all levels are essential qualities of the successful applicant.
We are looking for a team player with great communication and excellent customer service skills with a positive attitude towards work.
Main duties of the job
The successful candidate will be a confident and reliable individual who is flexible and who adapts well to change.
This role will involve booking appointments, greeting patients, and carrying out an effective telephone triage booking service. You will be required to work individually and also within a team.
To be considered for this post you will need GCSE or an equivalent qualification in English and Mathematics and be computer literate.
Previous NHS experience is not required, but customer-facing experience is desired.
About us
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Details
Date posted
15 August 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
193-7174905NCG-3
Job locations
Florey Sexual Health Clinic
21a Craven Road
Reading
RG1 5LE
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Florey Sexual Health Clinic
21a Craven Road
Reading
RG1 5LE
Employer's website
https://www.royalberkshire.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Service Manager
Gaynor Davis
gaynor.davis1@royalberkshire.nhs.uk
01183227677
Supporting documents
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The Florey Sexual Health Clinic is looking for a full-time band 2 Receptionist to join our busy Reception team.
Reception is the first point of contact within our busy and extremely sensitive service andtherefore a friendly, unprejudiced, sympathetic, mature attitude with excellent communication andinterpersonal skills at all levels are essential qualities of the successful applicant.
We are looking for a team player with great communication and excellent customer service skills with a positive attitude towards work., The successful candidate will be a confident and reliable individual who is flexible and who adapts well to change.
This role will involve booking appointments, greeting patients, and carrying out an effective telephone triage booking service. You will be required to work individually and also within a team.
To be considered for this post you will need GCSE or an equivalent qualification in English and Mathematics and be computer literate.
Previous NHS experience is not required, but customer-facing experience is desired.
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
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