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About Alliance Automotive Group
Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket across the UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. We serve independent repairers, body shops, auto centres, fast fit companies, and end consumers through a network of logistics platforms and local distributors, including our subsidiaries and independent affiliates. We are also proud to be the home of the NAPA Racing UK British Touring car team.
Job Opportunity: Parts Advisor
We are currently seeking a Parts Advisor to join our team. In this role, you will be involved in various aspects of the branch operations, with a primary focus on maintaining and expanding the local customer base.
Key Responsibilities
1. Taking orders over the telephone and upselling to increase invoice value.
2. Making outbound calls to raise customer awareness and boost sales.
3. Building long-term relationships with local customers.
4. Promoting offers, discounts, and customer competitions.
5. Reducing credits and returns by ensuring correct parts are ordered and sent first time.
Candidate Requirements
1. Punctuality, organization, and efficiency in meeting deadlines.
2. Proactive and enthusiastic communication with customers.
3. Ability to demonstrate empathy towards customers.
4. Professionalism and excellent communication skills.
What We Offer
1. An opportunity to join a global brand and market leader.
2. Exclusive discounts and cashback from major retailers and grocers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
3. Opportunities for career progression and tailored training.
4. Free pension advice from our standard pension provider.
5. Access to health, wellbeing, and financial tools.
6. The potential to earn a performance-based bonus, paid monthly.
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