Job Description
The Customer Service Scheduler role in the energy & natural resources industry requires exceptional organisational skills to coordinate and manage service schedules effectively. This temporary position in Preston is perfect for someone who thrives in a fast-paced, customer-focused environment.\n\nClient Details\n\nThis organisation operates within the energy & natural resources industry and is recognised as a medium-sized company with a strong presence in its sector. The company is committed to delivering quality customer service and operational excellence.\n\nDescription\n\nManage and coordinate service schedules efficiently to meet customer requirements.\nCommunicate with customers to confirm service appointments and address any scheduling queries.\nCollaborate with internal teams to ensure smooth scheduling and resource allocation.\nTrack and update scheduling information in the system accurately and in a timely manner.\nResolve scheduling conflicts and escalate issues when necessary.\nProvide outstanding customer service while handling enquiries professionally.\nMaintain clear and effective communication with field teams to ensure service delivery.\nContribute to process improvements and sugge...