Overview
7.5 Tonne Collection and Delivery Driver – DPD UK, Gloucester, England, United Kingdom
Role focuses on parcel collection and delivery, customer service and safe operation of a 7.5 tonne vehicle.
Responsibilities
* Serving as the first point of contact for customers, providing exceptional service during parcel collection and delivery
* Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
* Assisting with loading and unloading parcels at the depot and customer locations
* Managing a daily schedule of approximately 50-60 stops in the designated area
* Utilising equipment such as a sack barrow/hand truck to safely handle heavier items
* Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
* Adhering to road safety regulations and company policies whilst operating the 7.5 tonne vehicle
* Conducting daily vehicle inspections and reporting any maintenance issues promptly
* Utilising handheld devices and company software to update delivery statuses and communicate with the depot
* Resolving customer queries and concerns professionally and efficiently
* Adapting to changing weather conditions and adjusting your delivery approach accordingly
* Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
* Maintaining a clean and presentable appearance, representing DPD to customers
Qualifications
To be considered for the role you must have:
* A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
* A clean driving record with no more than 3 penalty points
* At least 1 year experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
* Recognise the value of providing great customer service
* Can work to deadlines, are flexible and always go above and beyond
* Are friendly, approachable, positive, resourceful and professional
* Are able to multi-task and problem solve
* Have the ability to lift, load and carry heavy items up to 25kg
* Possess excellent time management and organisational skills
* Have a good knowledge of local road networks and traffic patterns
* Can work well under pressure and maintain a calm demeanour in challenging situations
* Are comfortable using handheld devices and basic computer software
* Are physically fit and able to handle the demands of a physically active job
* Have a strong commitment to health and safety practices
* Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work
Benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Unum Help@Hand - essential health and wellbeing services for you and eligible family members
* Health Kiosks visiting every location
* Vitality at Work
* Free On Site Parking
* Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* Free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job
Employment details
* Contract Type: Permanent / 40 Hours Per Week
* Salary: £16.05ph - Overtime paid at enhanced rate
* Location: DPD Gloucester
* Shift Pattern: Monday to Friday
* Hours of Work: 09:00 - 17:45
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