Job Title: Senior Business Support Administrator Location: Manchester (Hybrid 3 days on-site, 2 remote) Salary: Up to £45,000 (DOE) Contract Type: Full-Time, Permanent The Opportunity Were supporting a leading technology and managed services provider in their search for a Senior Business Support Administrator. This is a pivotal role that blends data analysis, MI reporting, and operational support for the senior leadership team. Youll work closely with C-level stakeholders, providing them with meaningful insights from complex data sets to inform strategic decision-making. This position also includes elements of budget management, operational coordination, and some PA duties for the leadership team. Its a varied, hands-on role that requires both analytical ability and strong interpersonal skills. Whats in it for you High visibility work directly with senior leadership and C-level decision makers Opportunity to own the MI and reporting function, shaping how the business uses its data Hybrid working 3 days a week in the Manchester office for collaboration, 2 from home Career development scope to lead a small team over time Work in a forward-thinking technology business with an ambitious growth plan Key Responsibilities Collate, interpret, and present data from multiple sources (including timecards, project allocation, ticketing systems) Produce accurate MI reports with actionable insights for senior stakeholders Manage and monitor budgets, supporting the leadership team with financial oversight Coordinate senior leadership meetings, including agenda preparation and follow-up actions Support operational projects and initiatives as required Oversee and guide the work of the Resource Planner, with a view to taking a leadership role over time Essential Skills & Experience Strong data analysis and MI reporting skills ability to turn data into actionable insights Confident presenting information and recommendations to senior leaders NVQ or degree-level education Some exposure to budgeting and budget management Highly organised with excellent communication skills Nice to Have Experience with Salesforce Experience with Certinia (formerly FinancialForce) Previous experience in a tech or managed services environment If youre a proactive, detail-focused individual with the ability to engage confidently with senior leaders and bring data to life, this role offers both challenge and career progression. Apply now to be considered for this opportunity.